• in case you are unable to down load via the google play save, please observe the commands beneath.
– please reboot a smartphone and visit settings → apps → google play save → clean cache and data → then, try to download once more.
▣ clever switch gives you the freedom to transport your contacts, music, photos, calendar, text messages, device settings and extra in your new galaxy device. Plus, clever transfer™ facilitates you find your favored apps or advise comparable ones on google play™.
▣ who can transfer?
• android™ owners
– wi-fi switch: android 4. 0 or better
– wireless transfers from a well matched android device to galaxy device: android four. 0 or better (note that non-samsung gadgets with android variations decrease than 6. Zero can handiest connect to galaxy gadgets that support a cellular ap.)
– stressed out transfer: android 4. Three or higher, charger cable, and a usb connector
• ios™ owners – use the choice that’s first-rate for you:
– stressed out switch out of your ios device for your galaxy: ios 5. 0 or above, ios device cable (lightning or 30 pin), and a usb connector
– import from icloud™: ios four. 2. 1 or higher and apple identity
– pc/mac switch the use of itunes™: smart transfer laptop/mac software program – get started out http://www. Samsung. Com/smartswitch
• windows™ mobile proprietors
– wi-fi transfers: home windows os 10
* note: for more information and step-by-step guidelines, visit http://www. Samsung. Com/smartswitch
▣ what can be transferred?
– contacts, calendar(device content material most effective), messages, images, track (drm unfastened content simplest, now not supported for icloud), movies (drm free content material most effective), name logs, memos, alarms, wi-fi, wallpapers, documents, app statistics (galaxy devices handiest), home layouts (galaxy devices only)
– you could ship app facts and domestic layouts with the aid of upgrading your galaxy device to m os (galaxy s6 or better).
▣ which gadgets are supported?
• galaxy: latest galaxy cellular devices and drugs (from galaxy s2)
* observe: for galaxy s2, antique os (gb/ics) model can purpose incompatibility. In case your s2 does not paintings well, please attempt after firmware update.
• different android gadgets:
– htc, lg, sony, huawei, lenovo, motorola, pantech, panasonic, kyocera, nec, sharp, fujitsu, xiaomi, vivo, oppo, coolpad(dazenf2), rim(priv), yotaphone, zte(nubia z9), gionee, lava, myphone(my28s), cherry cellular, google(pixel/pixel2)
* notice: for reasons together with compatibility among gadgets, it can not be possible to put in and use smart switch on certain devices.
1. To switch information, each devices should have not less than 500 mb loose space of their inner memory.
2. If you are the usage of a stressed connection, your device need to guide a shifting media files (mtp) usb choice to allow content material to be transferred.
three. When you have a non-samsung tool that continuously disconnects from the wireless network, visit superior wireless on your tool, flip off the “wireless initialize” and “disconnect low wi-fi signal” alternatives, and try again.
(the alternatives defined above may not be available, relying to your tool manufacturer and os version.)
※ application permissions
the subsequent permissions are required for the app service.
[ required permissions ]
. Phone: used to affirm your phone wide variety
. Name logs: used to transfer call log information
. Contacts: used to transfer contacts statistics
. Calendar: used to switch calendar records
. Sms: used to transfer sms data
. Storage: used to shop the documents important for information transfer
. Microphone: used for excessive-frequency audio while looking for galaxy gadgets.
. Bluetooth: used to search for close by galaxy devices the usage of bluetooth.
. Area: used to connect with gadgets the use of wireless direct, which makes your location to be had to close by gadgets
if your machine software program version is decrease than android 6. Zero, please update the software to configure app permissions.
formerly allowed permissions can be reset on apps menu in tool settings after software replace.